Terms of Service – Ojasvi Group Inc.
Last Updated: September 8, 2026
These Terms of Service (“Terms”) govern the relationship between Ojasvi Group Inc. (“Ojasvi Group,” “we,” “our,” or “us”) and clients, website users, and other parties accessing our services (“you,” “your,” or “Client”). By engaging Ojasvi Group or using our website and services, you agree to these Terms.
1. Scope of Services
Ojasvi Group provides services under three pillars:
Technology
• AI Consulting, Deployment & Change Management – AI strategy, AI agent/workflow development and integration, change management and team enablement.
• ERP & BI Systems Consulting, Deployment & Training – ERP and BI selection, implementations, upgrades, reporting, and training.
• Business Process Review & Automation – Process discovery, redesign, and automation (including workflow automation, RPA, and AI-enabled processes where appropriate).
• Network Administration & UniFi Managed Services – Network assessment and design, UniFi deployment and configuration, ongoing administration, monitoring, and security.
Finance & Accounting
• Fractional CFO & Financial Leadership – Financial strategy, budgeting and forecasting, cash-flow and working-capital management, management reporting and KPIs, board/lender/investor support, interim and special-situation support.
• Outsourced Accounting & Controllership – Accounts payable and receivable, general ledger and bookkeeping, reconciliations, month-end close and financial reporting, payroll coordination, tax-compliance support, controllership, audit and year-end support.
• Bookkeeping, Payroll & Tax Support – Day-to-day bookkeeping, reconciliations and monthly reporting, payroll coordination, sales-tax and year-end support, and preparation and filing of corporate and personal tax returns within the scope of an agreed engagement and appropriate professional, regulatory, and authorization requirements.
• Financial Systems, Reporting & Process Improvement – Finance process review and improvement roadmap, month-end close and reporting optimization, budgeting/forecasting/reporting model design, Excel/Power BI/dashboard improvement, workflow automation and control design.
Talent & Leadership
• Recruiting & Talent Advisory – End-to-end recruiting support for roles at all levels, including role definition, candidate sourcing and assessment, interview coordination and evaluation support, offer support and onboarding guidance, and job-posting services.
• Temporary Staffing & Secondments – Sourcing, placement, and secondment of temporary and contract personnel to work under client direction, with Ojasvi Group employing or contracting with the individuals and invoicing the client for their services.
• Leadership Development & Succession – Leadership development programs, capability and succession planning, leadership pipeline and readiness initiatives.
• Mentorship Programs & Career Coaching – Structured mentorship for individuals and organizations, career coaching, roadmap planning, leadership-readiness support, and professional brand and materials review.
Unless expressly agreed, services are advisory in nature and do not guarantee business outcomes.
2. Engagement Terms
• Specific scope, deliverables, timelines, and fees will be outlined in separate engagement letters or service agreements.
• In the event of any conflict, the terms of the signed engagement letter or service agreement will prevail over these general Terms.
• Ojasvi Group reserves the right to decline or discontinue services that fall outside our expertise, capacity, or risk tolerance.
3. Fees & Payment
• Fees are based on the agreed scope of work and may be structured as fixed fees, hourly/daily rates, or retainers.
• For temporary staffing and secondments, fees are typically based on an agreed hourly or daily billing rate per placed individual, as set out in the relevant engagement letter or staffing order.
• Invoices are payable as specified in the engagement letter or invoice (e.g., upon receipt or within a set number of days).
• Late payments may result in suspension of services, additional fees, or interest charges as outlined in the engagement letter.
• All fees are exclusive of applicable taxes (e.g., GST/HST) unless otherwise stated.
4. Deliverables & Intellectual Property
• All deliverables (e.g., resumes, training materials, AI workflows, strategy documents, process maps, reporting models, dashboards, financial models, and recruiting materials) created by Ojasvi Group remain Ojasvi’s intellectual property.
• Clients receive a non-exclusive, non-transferable license to use deliverables for their internal business purposes unless otherwise agreed in writing.
• Ojasvi Group may use anonymized, aggregated insights from engagements to improve its methodologies and service offerings.
5. Confidentiality
• Ojasvi Group treats client information as confidential and will not disclose it to third parties without consent, except as required by law or professional standards.
• Clients agree not to share Ojasvi Group’s proprietary materials, frameworks, or methodologies with third parties without written permission.
6. AI Systems and Outputs
• Ojasvi may develop, host, and support AI agents, workflows, and related tools (including change-management and training components) within its own environment or in client environments.
• AI outputs are probabilistic and may require human review and validation. Clients are responsible for final decisions and for ensuring outputs meet their quality, compliance, and ethical standards.
• Ojasvi is not liable for errors, omissions, or outcomes resulting from the use of AI-generated content or recommendations.
7. Professional Services Disclaimer
• Our services are not legal, investment, or audit/assurance services.
• Forecasts, budgets, cash flow models, business planning tools, and tax-related analyses are illustrative only and must not be relied upon as financial, investment, tax, or legal advice. Clients remain solely responsible for their business decisions, regulatory and tax compliance, filings, and outcomes arising from use of such materials.
• Ojasvi Group does not provide audit, review, or other assurance opinions unless separately engaged and appropriately licensed to do so.
8. Limitation of Liability
• To the maximum extent permitted by law, Ojasvi Group’s total liability for any claim arising out of or related to our services or website use shall not exceed the total fees paid by the Client for the specific engagement giving rise to the claim.
• Ojasvi Group is not liable for indirect, incidental, consequential, or special damages, including loss of profits, revenue, data, or business opportunities.
• Some jurisdictions do not allow limitations on implied warranties or certain types of damages; in such jurisdictions, some of the above limitations may not apply to you.
9. Termination
• Either party may terminate an engagement with written notice as specified in the engagement letter or service agreement.
• Upon termination, the Client is responsible for payment for all work completed up to the termination date.
• Ojasvi Group may suspend or terminate services for non-payment, breach of these Terms, or other material issues as outlined in the engagement letter.
• For temporary staffing and secondments, termination rights, notice periods, and any applicable conversion or buy-out fees for placed individuals will be set out in the relevant staffing order or engagement letter.
10. Governing Law
• These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
• Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of Ontario.
11. Changes to Terms
• Ojasvi Group may update these Terms from time to time. The “Last Updated” date at the top of this page will reflect any changes.
• Continued use of our website or services after changes constitutes acceptance of the updated Terms.
• Material changes will be communicated by email or prominent notice on our website where reasonably practicable.
12. Notices
All notices, requests, demands, and other communications under these Terms must be in writing and will be deemed duly given when sent by email to Ojasvi Group at legal@ojasvigroup.ca.
You may also contact us by mail at our registered business address (available upon request).
13. Website Use & Acceptable Use
• The website and its content are provided for informational purposes only.
• You may access and use the site for your own information and business purposes.
• You may not:
• Scrape, copy, or redistribute content without written permission;
• Use the site to transmit malware, harmful code, or abusive content;
• Attempt to gain unauthorized access to our systems or interfere with the site’s functionality.
• Ojasvi Group may block or restrict access to the site for users who violate these rules.
14. No Professional–Client Relationship From Website Use
• Accessing our website, reading content, or downloading materials does not create a professional–client relationship between you and Ojasvi Group.
• A professional–client relationship is created only when we sign an engagement letter or service agreement.
15. Third-Party Tools, Platforms & Links
• Our services may involve or depend on third-party tools, platforms, and services (e.g., accounting software, payroll providers, AI tools, job boards, collaboration tools).
• Those third-party terms, privacy policies, and fees apply to your use of those tools.
• Ojasvi Group is not responsible for third-party services, their availability, security, or changes to their terms or pricing.
• Links on our website to third-party sites are provided for convenience only and do not imply endorsement. We are not responsible for their content or practices.
16. Personal Information & Privacy
• Our collection, use, and disclosure of personal information is governed by our Privacy Policy.
• By engaging Ojasvi Group, you acknowledge that we may collect and use personal information (e.g., names, contact details, employment information) as described in that policy.
• We implement reasonable safeguards to protect personal information in our custody.
17. Recruiting & Candidate Information
• For recruiting and temporary staffing engagements, clients are responsible for ensuring that job requirements, compensation, working conditions, and hiring decisions comply with applicable employment, labour, and human-rights laws.
• Ojasvi Group may collect and process candidate information (e.g., resumes, contact details, interview notes) for the purpose of providing recruiting and staffing services.
• Any background checks, reference checks, or credential verifications will be conducted only as agreed and with candidate consent, and remain the client’s responsibility unless otherwise specified in an engagement letter or staffing order.
18. Temporary Staffing & Secondments
• Ojasvi Group may source, engage, and place temporary and contract personnel (“Temporary Staff”) to perform services for clients under the client’s direction and supervision.
• Unless otherwise agreed in writing, Temporary Staff are employed by or contracted with Ojasvi Group, which invoices the client for their services and pays the Temporary Staff, retaining a margin for its services.
• The client is responsible for:
• Day-to-day direction, supervision, and workplace policies applicable to Temporary Staff while on the client’s premises or using the client’s systems;
• Ensuring a safe and compliant work environment in accordance with applicable occupational health and safety, employment, and human-rights laws;
• Complying with any statutory or contractual obligations that apply to the use of temporary or contract workers in the relevant jurisdiction.
• Ojasvi Group is responsible for:
• Sourcing, screening, and engaging Temporary Staff in accordance with agreed criteria;
• Administering compensation and invoicing as set out in the relevant staffing order or engagement letter.
• Specific terms for temporary staffing and secondments (e.g., billing rates, hours, duration, notice periods, conversion/buy-out fees, and replacement rights) will be set out in the applicable staffing order or engagement letter.
• Nothing in these Terms creates an employment relationship between the client and the Temporary Staff, except where required by applicable law.
19. Force Majeure
• Ojasvi Group is not liable for delays or failures in performance caused by events beyond our reasonable control, including internet or cloud-service outages, utility failures, natural disasters, pandemics, war, terrorism, civil unrest, or government actions.
• We will use reasonable efforts to resume services as soon as practicable.
20. Use of Client Names & Logos
• Ojasvi Group may use client names and logos in marketing materials, case studies, and on our website only with the client’s prior written consent.
• Any testimonials or endorsements are used only with the client’s permission.
21. Entire Agreement
• These Terms, together with any signed engagement letters, service agreements, or staffing orders, constitute the entire agreement between the parties regarding the subject matter and supersede any prior understandings or agreements.
22. Severability
• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be deemed modified to the minimum extent necessary to make it enforceable.
23. Assignment
• Ojasvi Group may assign these Terms or any engagement to an affiliate or successor in connection with a merger, reorganization, or sale of assets, provided the successor agrees to be bound by these Terms.
• Clients may not assign their rights or obligations under these Terms without Ojasvi Group’s prior written consent.
24. No Employment Relationship (General)
• Ojasvi Group acts as an independent contractor and service provider.
• We are not the employer of any individual placed, coached, or developed through our services unless expressly agreed in writing (including in the case of Temporary Staff as described above).
• Clients are responsible for all employment-related decisions, obligations, and compliance with applicable employment and labour laws.
25. Contact Information
For general questions about these Terms of Service (not formal legal notices), please contact us at:
Ojasvi Group Inc.
Email: info@ojasvigroup.ca